BOOKING TERMS & CONDITIONS
All prices are valid for weddings held between June 1st 2016 - June 30th 2018.
A non-refundable retainer of $1000 is to be paid within 24 hours of booking. This fee will be deducted from the balance of your chosen package. Your wedding date will NOT be held for you until this fee has been paid in its entirety. By making your booking and paying the retainer, you are stating you have read and agreed to the full set of Terms and Conditions supplied to you by email along with your invoice.
This fee is 100% non-refundable in the event of cancellation it being the agreed loss of income suffered by allocating this date to you and declining other possible bookings. In the event of a change of date the fee will also be forfeited to compensate the photographer for loss of possible income on the original date, and another $500 booking fee will be required to book the new date.
The balance of your account is due 28 calendar days prior to your wedding date. If this balance is not paid on time and in full, your booking will be cancelled and all payments forfeited. If required, a payment plan for monthly payments leading up to the big day can be drafted for you upon booking, otherwise your balance will be due in one lump sum.
Travel within the Sunshine Coast (Buderim to Noosa) is included in all collections. Travel outside of this area will be charged at a rate of .74c per km for the return trip starting from Buderim to any locations within a 300km radius. Additional travel, accommodation, meal and transport costs may be incurred for any wedding located more than 300kms in any direction from Buderim. Please enquire about custom packages for destination weddings.
FOR OUR WEDDING PHOTOGRAPHY CLIENTS
In order to perform the job to the best of the Photographers ability it is agreed that there will be no other photographer/s contracted (paid or unpaid/professional or amateur) to cover the wedding unless agreed upon beforehand in writing, second photographers booked through Little Lovebug Photography & Film being the only exception. We accept no liability in the event that we are hindered by amateur photographers and/or wedding guests.
One set of digital negatives will be provided to the Bride & Groom via our online delivery site for personal use only unless otherwise specified. The rights to the images are shared between the Bride & Groom and Little Lovebug Photography & Film, which means you are welcome to print the images wherever and whenever you choose, however they are not to be distributed to other suppliers or used for any commercial purposes without the Photographer's written consent, all images are not to be altered or edited by the Bride and Groom or any third party.
All images taken on the wedding day under your agreement remain the property of Jakki Auguston and Little Lovebug Photography and the right is reserved to publish all or any images via print or online including but not exclusive to Facebook, Pinterest, Instagram and websites for marketing purposes. The right is also reserved to submit any images from the collection to online or print publications as well as photographic competitions. The photographer/s will do their best to capture the day in a manner that is pleasing to the clients and adheres to Little Lovebug Photography & Film’s professional standard. Little Lovebug Photography & Film is not responsible for capturing specific film shots that are not requested prior to the event, while we aim to get each shot requested, we are not liable in the event that time or other factors hinder or obstruct us from achieving them. The Photographer/s are experienced and will, by default, seek to capture the best of both traditional and candid shots (as well as time and circumstances allow). If the Client has specific angles, shots or moments they wish to be captured, then they are required to inform the photographer/s of these prior to the wedding day. Lighting is subject to venues and Little Lovebug Photography & Film’s will not be held responsible for poor lighting at receptions and/or ceremony venues. Little Lovebug Photography & Film will however use their own unobtrusive lighting when allowed and deemed necessary.
Edited digital negatives will be provided digitally within 16 weeks of your wedding day. Every care will be taken to ensure that this deadline is met. All editing and processing is at the discretion of the Photographer and if you have any specific editing requests there may be an additional cost. USB's or any other printed media MUST be paid for in full before being ordered, and may be subject to delays outside of our control by outsourced companies. By making your booking you are accepting that your images will be retouched in the style of the photographers portfolio. Any re-edits will incur a cost of $50.00 per hour.
YOUR COMPLIMENTARY ENGAGEMENT SESSION
This session MUST take place anywhere on the SUNSHINE COAST on any weekday afternoon, preferably during the last light for the day. This is the perfect way for us to meet and get to know each other and it will also give you a little taste of what your location portraits will be like on your big day, which is especially helpful if you have never had professional photos taken before. For this reason we ask that it just be the two of you, unless otherwise requested, failure to do so may incur an additional portrait surcharge. The session itself will last 30-45 minutes. Within 14 days of the session I will upload a gallery of your edited images to my website and email you a link and password to view them. Three high resolution digital negatives are included in the shoot for you which you are more than welcome use for your wedding invites, save the dates or other wedding stationery. These images are print quality and will be un-watermarked. Additional digital negatives and prints are available for purchase as per my regular portrait pricing.
This session is COMPLIMENTARY, and therefore is not redeemable for cash, discounts on your packages or any other goods/services. It is not transferable to other shoots or individuals. If a mutually agreeable time and place cannot be scheduled for this session prior to your wedding date, or if illness/injury of either parties forces cancellation of the scheduled session and time does not allow for rescheduling, it will be forfeited and the cost of your package will not be affected.
FOR OUR VIDEO CLIENTS
WEDDING CINEMATOGRAPHY: The Cinematographers will do their best to capture the day in a manner that is pleasing to the clients and adheres to Little Lovebug Photography & Film’s professional standard. Little Lovebug Photography & Film is not responsible for capturing specific film shots that are not requested prior to the event. The Cinematographers are experienced and will, by default, seek to capture the best of both traditional and candid film shots (as well as time and circumstances allow). If the Client has specific angles, shots or moments they wish to be captured, then they are required to inform the Cinematographers of these prior to the wedding day. Lighting is subject to venues and Little Lovebug Photography & Film’s will not be held responsible for poor lighting at receptions and/or ceremony venues. Little Lovebug Photography & Film will however use their own unobtrusive lighting when allowed and deemed necessary.
FILM RIGHTS AND FORMAT: Little Lovebug Photography & Film maintains the right to use the film captured for advertising and portfolio use. This includes all commercial rights and use of the film including, but not limited to distribution of the film on Little Lovebug Photography & Films’ website and social Media/ Public pages as a portfolio piece. The film will be given in a format that is ‘region-free’.
RECEIVING FINISHED PRODUCT: It is compulsory that sufficient time and effort is applied to the raw footage to achieve the level of professionalism that Little Lovebug Photography & Film offers. All editing is completed “in house” and therefore the time required to produce the finished film varies dependent on current workload. As an estimate, Little Lovebug Photography & Film aim to provide finished product to the client within four months from their wedding date, though at times longer may be required. Similarly Little Lovebug Photography & Film will aim to produce the final product quicker if the wedding is held during an “off peak" season. A copy of the final project will be stored on site and usually will be available if additional copies are needed. However, we do not guarantee that your film will always be available. The Client is therefore responsible for purchasing as many DVDs, Blu-Rays and USBs as they require prior to receiving their final film.
RE-EDITS: Requests for changes to the final edited DVD will be subject to an editing surcharge of $50 per hour unless considered by Little Lovebug Photography & Film to be due to negligence or accidental mistakes where Little Lovebug Photography & Film is solely at fault. If this unlikely situation occurs, the re-edits will be completed free of charge.
LIMITED LIABILITY: Little Lovebug Photography & Film’s liability under this contract is limited to fulfilling this contract and/or to return all monies paid by the client. While Little Lovebug Photography & Film will take the utmost care to produce a professional and enjoyable wedding compilation. Little Lovebug Photography & Film will not be held responsible for circumstances beyond their control, including but not limited to lateness due to road accident, power failure, equipment malfunction, defective memory cards, theft or destruction of equipment and equipment malfunction including backup equipment malfunction. Little Lovebug Photography & Film employee serious illness or injury. If filming is prevented due to such occurrences, Little Lovebug Photography & Film will not be held responsible but do agree to refund the whole or a fair part of monies paid by the Client. Rare but unfortunate circumstances that may occur where Little Lovebug Photography & Film will not be held responsible to fulfill this agreement include: wedding guests impairing or hindering the wedding day shoot, the Client failing to comply with its obligations under this agreement or preventing Little Lovebug Photography & Film from providing its services to the Client and, the Client or the Client’s guests misuse of the videography equipment. In these particular events, Little Lovebug Photography & Film will not be liable to the Client to fulfill this agreement and will have the discretion, given the nature of the circumstances of the events, to elect whether to refund any whole or part of any monies paid by the Client under this contract.
LIABILITY ON EQUIPMENT: While Little Lovebug Photography & Film will take all reasonable care to protect their videography equipment, the Client hereby agrees and acknowledges that in the event that any damage is incurred to Little Lovebug Photography & Film’s equipment as a result of children or disorderly or drunken guests, the Client will provide the full contact details to Little Lovebug Photography & Film of the guest/s who caused the damage (or in the case of a child damaging the equipment , the child’s guardian) so that Little Lovebug Photography & Film may contact that person to seek payment of costs associated with the repair/replacement of the equipment. In the even that damage to the equipment is caused as a result of the Client/s directly, the Client agrees to indemnify Little Lovebug Photography & Film for any costs associated with the repair/replacement of the equipment.
WEATHER CONDITIONS: Little Lovebug Photography & Film will not be held responsible for quality of footage when weather conditions do not permit equipment to be utilized to its full potential i.e. rain, downpour, thunderstorms. However the cinematographers will endeavor to maintain quality of footage whilst making sure equipment is not damaged as a result.
SOLE VIDEOGRAPHER: The Client will actively work to help the Cinematographer provide professional footage by ensuring that amateur photographers and videographers do not hinder or pose as an obstacle while shooting. If important shots are impaired by guests, Little Lovebug Photography & Film will not be held responsible however, will endeavor to politely request that guests relocate if impairing the cameras line of view. For this reason, Little Lovebug Photography & Film highly recommend that the Officiate be instructed by the Client/s to request that guests remain seated and refrain from taking images/using phones (at the key moments only) such as the Bridal Ceremonial Entry/Exit.
CEREMONY/RECEPTION: Two or more cameras are used to capture multiple angles of the same instance, which requires two cameramen to operate simultaneously for many hours. Both cameramen will therefore require a 30-minute break (preferable when entrees are served to ensure they are ready to film speeches) and kindly request that a meal is provided at this time (venues are usually happy to take care of this at no extra charge however the Client needs to confirm this as well as the appropriate preferred timing). This 30-minute break is included within the agreed coverage time and is not in addition to it.